Customer care

Shipping & delivery.

Packed by hand in Mukkudal and sent across India with ST Courier. Here's what to expect once you order.

Last updated ·

₹60flat shipping on every order across India
Freeshipping on orders above ₹999
1–2 business daysto pack and dispatch your order
2–3 business dayswithin Tamil Nadu · 4–7 business days elsewhere

01Where we ship

We ship from Mukkudal, Tamil Nadu to serviceable pincodes across India through ST Courier. If your pincode can't be reached, we'll contact you on WhatsApp to arrange an alternative or a full refund.

Check an estimated delivery date for your pincode on any product page.

02Shipping charges

Shipping is a flat ₹60 per order, wherever you are in India. Orders with a subtotal above ₹999 ship free. The exact amount is always shown in your bag and at checkout before you pay.

03Dispatch time

Orders are packed and handed to the courier within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day. Group and wedding orders are dispatched on the date agreed with you.

04Delivery time

  • Within Tamil Nadu: usually 2–3 business days after dispatch
  • Rest of India: usually 4–7 business days after dispatch

These are estimates. Festivals, weather, remote locations or courier delays can occasionally add a day or two — we'll keep you posted if that happens.

05Tracking your order

As soon as your parcel ships, we send the ST Courier consignment number on WhatsApp or SMS. Use it on our Track Order page, or simply message us for an update.

06Address & delivery attempts

Please double-check your address, pincode and phone number at checkout — the courier may call you to find your door. If a parcel comes back to us because of an incorrect address or repeated failed delivery attempts, we'll contact you to arrange re-delivery; re-shipping charges may apply.

07Damaged or tampered parcels

If the outer packaging looks damaged or tampered with, please record your unboxing and tell us within 48 hours of delivery. See our return policy for the full process.

Questions about your delivery?

Message us your order number and we'll check on it right away.