Legal

Your privacy, respected.

We collect only what we need to get your shirts to you, we never sell it, and most of what this website remembers stays on your own device.

Last updated ·

Never soldWe don't sell or rent your personal data to anyone
No card dataPayments go straight to Razorpay — we never see card or UPI details
On your deviceBag, wishlist and saved address are stored in your browser
No ad trackersWe don't use advertising cookies or tracking pixels

01Who we are

MUAMS (Mukkudal, Tamil Nadu, India) runs this website and is responsible for the personal data you share with us. This policy explains how we handle it, in line with India's Digital Personal Data Protection Act, 2023.

02What we collect

  • Contact details — your name, mobile number and email address.
  • Delivery details — your address, landmark, city, state and pincode.
  • Order details — the shirts, sizes and amounts you order, and your payment status.
  • Messages — what you send us on WhatsApp, email or phone.
  • Payment information — handled by Razorpay. We receive a payment confirmation and reference ID, never your card, UPI PIN or bank login.

03What's stored on your device

To make shopping easier without accounts or passwords, this website saves a few things in your browser's local storage: your bag, wishlist, recently viewed shirts, the pincode you checked, orders placed from this device and — if you choose — your delivery address.

This information stays on your device and isn't sent to us unless you place an order. You can remove it any time from My Account or by clearing your browser data.

04How we use your information

  • To process, pack and deliver your order
  • To contact you about your order, delivery, returns or exchanges
  • To answer your questions and give sizing or styling help
  • To send new-arrival updates — only if you ask us to, and you can opt out anytime
  • To keep records required by tax and accounting laws

05Who we share it with

We share only what's necessary, only with:

  • ST Courier — your name, address and phone number, to deliver your parcel
  • Razorpay — to process online payments securely
  • WhatsApp (Meta) — when you choose to message us there
  • Authorities — only when required by law

We never sell, rent or trade your personal information.

06Cookies & third-party services

We don't use advertising or analytics cookies. A few trusted services we rely on may set their own cookies or receive your IP address when they load: Google Fonts (for our typefaces), Google Maps (the map on our Contact page) and Razorpay (only when you pay online). Their use is governed by their own privacy policies.

07How long we keep it

We keep order and invoice records for as long as the law requires for tax and accounting. Other information — like messages — is kept only as long as it's useful to help you, and you can ask us to delete it.

08Your rights

  • Ask what personal data we hold about you and how it's used
  • Ask us to correct or update it
  • Ask us to delete it, where we're not required to keep it by law
  • Withdraw consent to marketing messages at any time
  • Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved

09Contact & grievance officer

For any privacy question or request, contact us. We'll respond within 48 hours.

Grievance officer
MUAMS Customer Care
Email
info@muams.in
Phone
+91 75388 33663

We may update this policy occasionally. The date at the top shows when it last changed.